So out of the past 10 years that I have been working, almost 8 of those have been in retail. So I guess you could say I know the ins and the outs and the good and the bad. The first thing you should know, if you don't already is that when you are "welcomed" to the store, its because the company is making us. I prefer a nice, "Hi, how are you doing today". Saying Welcome to Blah Blah sounds way to generic. But studies in the company show that people prefer that more. Studies in California also show that pretty sure anything there is in this world, will give you cancer. So I'll let you decide.. There are good days, there are bad days and then there are just plain shitty days. Or rather I should say nights. Which is when I get all the disgruntled employees who have just left their job and are on a rampage. So my first topic I'd like to touch on is, in a Pharmacy, there is what we call a Front End and then there is a Pharmacy. Most people don't understand this concept. Therefore there is a Store Manager/Shift Supervisor and then there is a Pharmacy Manager. This is the biggest misconception I deal with. When a customer comes and complains to me, I kindly tell them that if he is working, that all complaints should be directed to the pharmacy manager. But no, its too much for them to walk back there, even though they are about to pick up their rx and look directly at said pharmacy manager and complain to him about his associates. The only thing I have to do with the pharmacy is counting their tills at the end of their shift and occasionally helping them locate an item, which I happen to be damn good at. So that brings me to my next topic, me asking if you if you need help finding something. Asking someone if they need help, they reply no, and then proceed to ask me where to find this item brings me to a spot I don't like to go too often. That spot is the pissed off zone. But what is even worse is being called a racist for asking someone if they need help. Yes, I said it, a racist. The first time it happened a black lady comes in, asks where the perms are and I respond, aisle 2 which is where the ethnic hair care is. She called me a racist for sending a black woman to the ethnic hair care section. I just work there, i don't make the decision to keep it separate. The second time it happened with a black gentleman who I kindly asked if he needed help location anything. He responded with no, I think I got it. No biggie right? Well a white woman came in right after him whom I welcomed to the store with no response, not even an acknowledgment. So when he comes up to check out he proceeds to call me a racist because I asked him if he needed help but didn't ask the white lady. To me, I was actually for once trying to give good customer service to someone who deserved it over someone who didn't and got called a racist. Fail.... Anyways so my next topic would have to be, just because I work in a pharmacy doesn't mean I'm a licensed doctor. So my advice is just that, advice. Most of the time I just send them straight to the pharmacist. Next would be the gentlemen, usually older white men and middle aged black men who feel like if they slam the pen into the sigcap (debit/credit card machine) that it will make it work better. At best it is doing nothing but making the machine perform less and making me more annoyed. I mean every one that I have ever used, i use my finger and it works perfectly. Maybe slamming the pen into the screen makes them feel more manly, but usually just makes them look dumb because it doesn't work 9 times out of 10. So the final topic I want to touch on is, neatness of putting products back on the shelf. I have worked there long enough and considering I straighten every single night, I can tell what had been shopped and what people just throw back on the shelf knocking 6-7 other items over to you. Yes it seems easier, on you, but makes my work harder as I have to make this look good every night in case the usual district or corporate visitor comes though the next day. So when I come to a section that looks like the aftermath of the Haiti earthquakes I get a little pissed off. But what pisses me off even more is when someone is on the same aisle as I am, sees me doing my thing, and continually knocks shit off the shelf and just throws it back anywhere they see fit. Thats when I want to smack a bitch. Like sometimes I actually daydream of going to the people who do these things places of work and just throwing shit I find all over the place. Kicking a trashcan. Going to their bathroom and pissing on the floor. Lots of things really. These are just a few items that I really dislike about my job. Don't get me wrong, there are customers that when I get to see it brings a smile to my face and I chat with them and shoot the shit with some of them. But there are actually some customers that, well, I run from. So they don't bother the living fuck out of me. Ohh yeah and for you couponers out there, just make sure you have you're shit together. I'm all for saving some money. But don't tell me I'm wrong when I read you company policy after you rant off some shit you read on the internet. I could find plenty of dumb shit on there within 30 seconds that is wrong but could swear to you that just because I read it, its true. So hopefully this rant doesn't offend anyone. Maybe it makes someone realize, hey maybe I should be more careful while shopping. Or maybe to some it makes you want to come into my store and knock shit off the shelf and laugh to your buddies about it. To you, I say, Fuck you sir/ma'am and have a shitty day/night.
So I must have bad karma rolling with me. I posted this up last night and I had one of the worst nights ever tonight. Like 7 or 8 little ass cunt teenagers come and just wreak havoc all over the store. I heard them as soon as they walked in and knew there was a situation in the making. So first they start playing with the big rubber play balls, which one accidentally hit me. Like, at this point I'm just telling myself to take deep breaths. I was about to go Walter Sobjack in this mother fucker. Like they were over the line and I was ready to pull a loaded pistol to make sure it was marked a zero. But I went more with The Dude and just took deep breaths and went with the china man just peed on my rug, which really tied the room together, man. So I keep my cool. Then I hear them over by the condoms and lube playing and acting really immature and what have you. At one point I hear the other shift supervisor ask one of the girls if they had just knocked something off the shelf to which she replied, no, but I will pick it up. You're god damned right you will. So the finally leave and all is back to normal. So I think. Until we see the messes they have made and the snow globe they wrapped a condom around. Like what is wrong with teenagers these days? When I was that age I was out smoking dope and drinking liquor. I didn't have time to go play in pharmacies and act like douchebags. So hopefully I have no more bad karma and my days in retail get better and never have another one of these. Stupid little ass cunts.... Sorry just had to say it one more time.
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